Working in partnership with the City of Jacksonville, a contractor (TG Utilities, Inc.) working for JEA is installing a new potable water line in your neighborhood. The funding for this project is being provided by the City of Jacksonville and the construction will be managed by JEA.
The project will be separated into two separate phases (phase 1 & 2). As part of the project, JEA will be installing a new water main, individual water services to the property line, water meter boxes and fire hydrants to improve area fire protection. Connection to the water system will be voluntary and more information will be provided to
customers on the JEA connection process & grant programs through future town meetings and project mailings.
Town Meeting – UPDATE
This project was delayed several weeks due to the impacts of Hurricane Irma. A project town meeting was scheduled and cancelled just prior to the storm. JEA and the City of Jacksonville will be rescheduling this meeting in the next few months to answer your questions and /or concerns. We have
requested that the contractor move forward on construction activities to prevent any further project delays.
Construction will occur in the City’s streets, rights of way and easements. Motorists will be permitted to drive (with caution) through the construction area during pipe installation. There will be times when roads and driveways will have limited access while the contractor is installing the new water
Over the next few weeks, the contractor will begin surveying, mobilizing equipment and locating existing utilities within the project limits. This survey work will be used by our contractor to locate the public rights of way and existing utilities (JEA, AT&T, Comcast, etc.).
Restoration of the Project Area
Restoration of the project area will be begin soon after the pipes have been installed throughout the project area. Any existing grass, curb, gutter, driveways, or sidewalks affected during construction will be returned to their preconstruction condition.
to the New JEA Water Line
Once completed, property owners interested in obtaining water service will be responsible for paying JEA connection fees, private on-site plumbing costs and obtaining the associated permits required to make the connection from your home to the new water line located in
the right-of-way. Connection to the new water system is completely voluntary.
View the JEA service application.
Utility Tap-In Program (UTIP)
The City of Jacksonville understands that not all residents may be able to absorb the costs associated with connecting to the new City water system. Federal and/or State affordable housing funds are available through the City’s Housing and Community
Development Division Utility Tap-In Program (UTIP). This financial assistance is for qualified owner-occupied homeowners in the form of a deferred payment loan that pays for all the costs associated with the connection of your home to the JEA water system.
Learn more about the
Utility Tap-In Program.