JEA employee Ambassadors spend thousands of hours each year in the community educating our customers about conservation, safety and the various products and services JEA offers to customers; including solutions to help track their usage, pay their bill and how best to communicate with JEA.
Our Ambassadors engage with customers and the community throughout the year in various ways:
- At community events such as the annual Home & Patio Shows, the Southern Women’s Show, the Black Expo, World of Nations, Earth Day events and many church, school and smaller community events
- Through speaking invitations to community churches, schools, civic groups, home owners associations and others that want to hear about utility conservation, utility safety, environmental topics and other topics important or relative to the group or audience
- Through tours given of our energy generation and waste water facilities. Several of our energy and water plants are available for group tours of adults and middle-school and older youths
- As instructors of financial literacy information to adults and youth in partnership with area nonprofits such as United Way’s Real Sense and Junior Achievement. Our Ambassador instructors also teach JEA’s electric and water safety Power Pals program to area first and second graders through select elementary school partnerships
If you or your group would like to invite the JEA Ambassadors to participate in your event, speak at your club or organization or guide you on a tour of one of our facilities, please click on the appropriate link below and read the guidelines then complete and return the Request Form.
Spotlighting our JEA Ambassadors
Customer Care Consultant Erica looks forward to fall every year for one
reason: The Home and Patio Show.
loves putting on her JEA shirt and working “the shows,” as she calls them as a
after 18 years at JEA, Erica has quite a few shows under her belt. The Fall
Home and Patio Show. The Spring Home and Patio Show. The Southern Women’s Show.
The Black Expo.
some people complain of the long hours and standing on their feet for long
periods of time at an expo, Erica never gives it a second thought. She
welcomes the chance to get away from her desk where she processes returned
checks and go to a large venue to meet and greet JEA customers.
love interacting with people,” she said. “The shows are a perfect place to do