We understand that sometimes you’re faced with unexpected expenses and could use more time or assistance to pay your bill.
If you could use a little more time to pay your bill, you can apply for a Payment Extensions online here on jea.com. Our self-service system will let you know if you qualify and give you a new due date.
Learn About Payment Extensions
If you don’t have an online account, you can
register for a jea.com account now - it's fast and free!
JEA also offers a Payment Arrangement option to customers to pay their balance over a series of monthly installments.
Learn About Payment Arrangements
You can also request assistance through
United Way 2-1-1.