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Start Service
  • Pay your bill online
  • Access your account on a mobile device
  • Report a service issue
  • View 24 months of past bills
  • Update your information
  • Transfer, stop, or start new service
  • Enroll in eBill, AutoPay, or MyBudget

Create a account

Already have utility service with JEA?

Complete the form below to get started with your account.

  • Your 10-digit account number can be found on the top left corner of your bill.
  • May contain only letters and numbers and must be 6-16 characters.
  • Password must contain at least one lowercase letter, one uppercase letter, one number and must be 8-16 characters. Passwords are case-sensitive.
  • You must re-type your password. Do not copy and paste.
  • Click to hear letters spoken.Click to choose a new word.
* Indicates required field